"Personal Information" means any information about an identifiable individual, and can include your name, shipping/billing address, telephone number, email address, credit card information, birth date, gender, occupation, products delivered, purchase history, personal interests, etc.
As a part of our commitment to your privacy, Williams-Sonoma, Inc. Brands support and adhere to the privacy principles in the CSA Model Code in the Personal Information Protection and Electronic Documents Act. Among other things, we have agreed to honour customers' requests not to share their information with other marketers and will honour customers' requests not to receive unwanted mail, telephone or other solicitations from Williams-Sonoma, Inc. Brands.
See the Following Topics:
Collecting Information About You
Using Information About You
Disclosing Your Personal Information
Marketing Opt Out
Editing, Updating, Correcting and Deleting Information About You
Links to Third Party Sites
COLLECTING INFORMATION ABOUT YOU
We collect Personal Information about you at times when you provide it, such as when you purchase or order a product, subscribe to a service, register to receive catalogs, or participate in contests, sweepstakes or promotions, etc.
Whether or not to provide such Personal Information is completely your own choice. But if you choose not to provide the information we require to provide certain products and services, you will be unable to purchase such products or services.
At the same time that we collect your Personal Information, we will seek your consent to use and disclose such information as described below. We will not, as a condition of the provision of a product or service, require you to consent to the collection, use or disclosure of information beyond that required to fulfill the purposes for which the information is provided. If you visit us online you can, in general, visit our web pages without telling us who you are or otherwise revealing any Personal Information about yourself.
USING INFORMATION ABOUT YOU
We use your Personal Information for the following purposes:
- purposes related to providing you with the products and/or services you have ordered, such as confirming, processing and tracking your order, subscription or registration, and billing and collecting your account;
- for internal purposes, such as analyzing our customers' buying patterns, trends and statistics; and
- informing you about our new products, services and offers, and providing you with information from and about Williams-Sonoma, Inc. Brands ('Marketing Materials').
You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. However, even if you withdraw consent for the above purposes, we may still need to contact you via phone, email or mail to address questions or issues specific to your order, entry, subscription, etc.
DISCLOSING YOUR PERSONAL INFORMATION
We disclose your Personal Information to other companies of the Williams-Sonoma, Inc. Brands for the marketing purposes noted above.
We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, promotional services, etc. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services. We require our Service Providers to confirm that their privacy practices are consistent with ours.
Your Personal Information may be processed and/or stored in the United States and the United States government, courts or law enforcement or regulatory agencies may be able to obtain disclosure of your Personal Information through the laws of the United States.
Although unlikely, in certain instances we may disclose your Personal Information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to Williams-Sonoma, Inc. Brands or to others. We may also disclose your Personal Information when we believe the law requires or permits it.
We also may disclose your Personal Information to a third party in the event of a proposed or actual sale, merger or other acquisition or financing of all or part of any of the entities in the Williams-Sonoma Inc. Brands.
MARKETING OPT OUT
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from any or all of the Williams-Sonoma, Inc. Brands, please let us know by sending an . Please be sure to provide your email address, mailing address, full name, and specifically what information you do not want to receive. Please note that these requests may take some time to be effective, particularly if we are removing your name from postal mailings.
EDITING, UPDATING, CORRECTING AND DELETING INFORMATION ABOUT YOU
We try to keep all information which we collect accurate, complete and up-to-date. If you would like to update or correct any of your Personal Information, please contact us as noted above.
Williams-Sonoma, Inc. Brands take special care to protect the safety and privacy of children online. Our web sites are general audience sites. We do not send email correspondence to anyone who tells us that they are under the age of 13.
Children under the age of 13 should always ask their parents or guardians for permission before providing any Personal Information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.
We make commercially reasonable efforts to ensure that Personal Information collected from you is protected against loss and unauthorized access. This protection applies in relation to information stored in both electronic and hard copy form. Access to your Personal Information is restricted to selected employees or representatives. In addition, we employ generally accepted information security techniques, such as firewalls, access control procedures and cryptography, to protect Personal Information in electronic form against loss and unauthorized access.
LINKS TO THIRD PARTY SITES