At Your Service

From tracking your order to processing a return, we’re here to help.
Contact us by phone, email or using one of our self-service features.
Plus, connect with our experts for free using our online Design Chat.

Canada Customer Service Phone:

1 855-860-1080

Customer Service Email:

international@potterybarnkids.com

Find a Store

Visit us in person at a store near you.

Returns

You can return eligible items for
a refund of the merchandise.

start a return

Email Settings

Manage your settings, frequency
of updates and latest offers.

update email options

Your Favourites

See it! Love it! Save it!
Keep track of your favourites.

view your favourites

design crew

Free Design Services

From free gifting and design advice
to custom floor plans, our Design Crew
is here to help.

make an appointment